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PROGRAM’S GOAL IS HOME-GROWN TECHS

Aug 19, 2014 | | Say something

Bob Owen, service manager at Heritage Chevrolet in Chester, Va., does not believe in stealing service technicians from other service managers. On Oct. 24, he and 11 other area Chevrolet dealership service managers set out to cultivate their own. They hosted 55 high school juniors and seniors enrolled in auto-repair classes and their instructors for [...more]

Auto dealers roll out training center

Aug 13, 2014 | | Say something

New york’s auto dealers hope to put a dent in their sector’s chronic staffing shortage with a seven-acre training center opening this fall in Whitestone, Queens. The $25 million facility, financed by the Greater New York Auto Dealers Association, will employ approximately 125 full-time instructors and administrative staffers. Hundreds of students will receive training in [...more]

FORD WANTS MORE SERVICE ON SATURDAYS

Aug 8, 2014 | | Say something

In an effort to pump up dealership parts and service business, Ford Motor Co. is urging dealers to offer service on Saturdays. On Tuesday, April 6, Ford Customer Service Division will conduct an interactive broadcast to give dealers information about Saturday and extended hours, according to a message sent to dealers and service and parts managers. [...more]